Privacy Policy

This policy explains how Changsha Yuhua District Danjieju Household Goods Store processes personal data in connection with RyQivo.

Data controllerChangsha Yuhua District Danjieju Household Goods Store
Unit M10270410123, No. 59-7 Shiyanhu, Jinping Community, Tiaoma Town, Yuhua District Changsha City Hunan Province 410123 China
privacy@ryqivo.com

01Personal data categories

Depending on how you use the site, we may process information connected with orders, payments, customer service, technical website use and cookies.

Order and account data

Name, contact details, delivery information, order details and information needed to provide purchased goods and customer support.

Technical information

Device, browser, IP address, security logs and similar technical data may be processed where necessary for operation, fraud prevention, security and compliance.

02Processing purposes and GDPR legal bases

Personal data may be processed to perform a contract, take steps requested before entering a contract, comply with legal obligations, pursue legitimate interests such as security and fraud prevention, and process information on the basis of consent where required.

Contract performance. Order information is used to process purchases, arrange delivery, provide customer service and handle returns or refunds. Legitimate interests. Technical and transaction information may be used for fraud prevention, service security and operational integrity where those interests are not overridden by applicable rights.

03Payment processing

Payments are processed through Stripe. Payment information may be sent to Stripe and relevant payment networks or financial institutions as needed to authorize and process a transaction.

04Service providers

We may use service providers for functions such as website hosting, payment processing, fulfilment, delivery, customer support, security and other operational services. They may process personal data only as permitted by applicable law and their role in providing services.

05International transfers

Because the website serves international customers, personal data may be processed in countries outside your own. Where required, appropriate safeguards for international transfers will be used under applicable data-protection law.

06Data retention

Personal data is retained for as long as reasonably necessary for the purposes for which it was collected, including order fulfilment, customer service, fraud prevention, legal obligations, accounting, dispute handling and enforcement of rights.

07Data subject rights

Where applicable under the GDPR or other mandatory law, you may have rights of access, rectification, erasure, restriction, portability and objection. You may also withdraw consent where processing is based on consent and lodge a complaint with a competent supervisory authority.

Access and obtain information about personal data.
Rectify inaccurate or incomplete data.
Request erasure where legal conditions are met.
Request restriction of processing where applicable.
Receive eligible data in a portable format.
Object to eligible processing based on legitimate interests.
Withdraw consent without affecting prior lawful processing.

08Privacy contact

For privacy, cookies, consent or data-protection requests, contact privacy@ryqivo.com. For general order or customer-service questions, use support@ryqivo.com.